Every booking made through a marketplace carried a double-digit commission, and the owner had no direct relationship with the guest or ownership of the booking journey. Competing against the platforms meant matching their polish: enough photography to sell the property remotely, transparent pricing and availability, and a level of trust that usually only comes from marketplace badges and review scores.
We mapped the guest journey against the marketplaces the property already competed on, identifying the exact moments where Airbnb and VRBO win trust — photography density, review proof, clear pricing and frictionless dates — and where a direct site can beat them: no service fee, instant confirmation, and a host who answers personally.
A photography-led visual language built around the ocean view. The hero pairs the property's strongest image with location, capacity and a booking bar, so desire and action sit together. Gallery images are grouped by space rather than dumped into a single grid, and every section funnels toward booking direct.
A custom WordPress theme with a lightweight front end, a booking and availability layer, an embedded video walkthrough, and structured content for amenities, local-area guides and reviews. Photography is served responsively and lazily to keep the gallery fast on mobile connections.
Delivered as a focused build in phased sprints: booking and hero experience first, then the filterable gallery, amenities and local-area content, followed by reviews, contact flows and SEO groundwork before launch.
The property now has a direct-booking channel it owns outright. Guests arriving from search, social or repeat visits can book without a marketplace in the middle, keeping the full value of the reservation with the owner while the site carries the photography, trust and detail that used to be borrowed from Airbnb and VRBO.
Project Details
Aloha Vacation Properties
Hospitality
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