Information We Collect
We collect information you provide directly to us, including your name, email address, phone number, company name, and job title when you fill out forms, subscribe to newsletters, request proposals, or communicate with us. We also automatically collect certain technical information when you visit our website, such as your IP address, browser type, operating system, referring URLs, and browsing behavior through cookies and similar tracking technologies. This data helps us improve our services and deliver a more personalized experience.
How We Use Your Information
We use the collected information to provide, maintain, and improve our engineering services, communicate with you about projects and inquiries, send relevant updates and marketing materials (with your consent), comply with legal obligations, and protect our rights and property. We do not sell your personal information to third parties. All processing is conducted on lawful bases including consent, contractual necessity, and legitimate business interests.
Data Sharing and Disclosure
We may share your information with trusted third-party service providers who assist us in operating our website and conducting business, including hosting providers, analytics platforms, and communication tools. These providers are contractually bound to protect your data and may only process it in accordance with our instructions. We may also disclose information if required by law, to enforce our terms, or to protect the rights and safety of DiVentra Labs, our clients, or others.
Data Security
We implement industry-standard administrative, technical, and physical security measures to safeguard your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption in transit and at rest, access controls, regular security audits, and employee training on data protection best practices. While no system is completely secure, we continuously update our practices to align with evolving threats and regulatory requirements.
Your Rights
Depending on your jurisdiction, you may have the right to access, correct, update, or delete the personal information we hold about you. You may also have the right to data portability, to withdraw consent at any time, and to lodge a complaint with a data protection authority. To exercise any of these rights, please contact us using the information below. We will respond to your request within the timeframe required by applicable law.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at privacy@diventralabs.com or write to us at DiVentra Labs, Shivam Trade Centre, 617 Nr, T Junction, opp. Saraswati Hospital, Ambli, Ahmedabad, Gujarat 380058, India. We are committed to addressing your inquiries promptly and transparently.